Terms & Conditions
Welcome to DIY Ceramic Studio. By using this website and placing an order, you agree to the following terms.
Products
We aim to display product colors, details, and descriptions as accurately as possible. Slight variations may occur due to lighting, screen settings, and the handmade nature of some ceramic products.
Orders
All orders are subject to availability and confirmation. We reserve the right to cancel or refuse an order if there is an error in pricing, stock, or product information.
Prices
All prices are shown in USD unless otherwise stated.
Shipping
We currently offer free shipping to supported destinations. Delivery times may vary depending on destination, customs, and carrier conditions.
Returns & Refunds
Returns are accepted within 14 days of delivery for eligible items. Returned items must be unused, undamaged, and in their original packaging. Customized or personalized items are non-returnable unless damaged or defective.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and provide clear photos of the item and packaging.
Intellectual Property
All website content, including images, text, logos, and designs, may not be copied or reused without permission.
Limitation of Liability
We are not responsible for delays caused by customs, carriers, force majeure events, or other circumstances outside our reasonable control.
Contact
For questions regarding these Terms & Conditions, please contact us through the Contact page on our website.
These terms may be updated from time to time.