Privacy Policy

Privacy Policy

Last updated: September 6, 2026

DIY Ceramic Studio respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect information such as your name, billing and shipping address, email address, phone number, order information, and other information you choose to provide.

We may also automatically collect certain technical information, such as your IP address, browser type, device information, and information about how you interact with our website.

2. How We Use Your Information

We may use your information to process and fulfill orders, arrange shipping, communicate with you about your order, provide customer support, maintain and improve our website, prevent fraud and security risks, and comply with applicable legal obligations.

3. Payments

Payments may be processed by third-party payment service providers. When payment services are available on our website, payment information may be collected and processed directly by those providers according to their own privacy policies and security practices. DIY Ceramic Studio does not intend to directly store complete payment card details.

4. Shipping and Order Fulfillment

We may share necessary order information with shipping carriers, logistics providers, fulfillment partners, and other service providers when required to process and deliver your order.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, improve website performance, understand how visitors use our website, and support other features that may be enabled from time to time.

You may be able to control cookies through your browser settings and, where applicable, through the cookie preferences provided on our website.

6. How We Share Information

We do not sell your personal information. We may share information with service providers when reasonably necessary to operate our website, process orders, provide customer service, deliver products, maintain security, or comply with legal requirements.

7. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining appropriate business and transaction records, resolving disputes, preventing fraud, and meeting applicable legal and accounting requirements.

8. Data Security

We use reasonable technical and organizational measures designed to protect personal information. However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information, which may include requesting access, correction, deletion, or restriction of certain processing. You may contact us to submit a privacy-related request. We may need to verify your identity before completing certain requests.

10. International Customers

Because DIY Ceramic Studio serves customers in different countries and regions, your information may be processed or stored in countries other than the country where you live. Where required, we take reasonable steps to handle personal information in accordance with applicable privacy requirements.

11. Children’s Privacy

Our website is not intended for children under the age required to independently consent to the processing of personal information in their jurisdiction. We do not knowingly seek to collect personal information from children in violation of applicable law.

12. Third-Party Services and Links

Our website may use or link to third-party services. Their handling of personal information is governed by their own privacy policies, and we encourage you to review those policies when using their services.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, business practices, or legal requirements. The latest version will be posted on this page with an updated revision date.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us through the Contact page on our website.